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Event InformationBerlin Conference 21-23 May 2008
During the conference a number of client companies presented case studies showing how they use mystery shopping in different industries and countries. Keynote speakers included António Valente (Cegedim Dendrite/Lusofona University - Portugal), Märit Torkelson (Hostmanship, Sweden), Gordon Mutton (Merlin Entertainment - United Kingdom), Jurgita Adomaityte (Spect-Dive - Lithuania), Ricardo Mexia Leitao (Santander Bank, Portugal), Kristina Horbec (Heraklea Mystery Shopping – Croatia) Salvinija Kirvaitienė (SAMPO Bank, Lithuania) and more to come, addressing the conference theme. The Welcomes reception on Wednesday and the Dinner cruise on Thursday evening was a big success; almost all guests joined both dinners and on Thursday enjoyed the exiting surroundings of Berlin by night. Afterwards some members explored the nightlife of Berlin! A wonderful and great experience we never forget!
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Supporter sponsor:
MSPA Europe annual conference 2009 May, Lisbon - Portugal The details about the program will be posted here as they become available. MSPA Europe Board Events 2008 Annual Conference MSPA North America: Annual Conference MSPA Asia/Pacific: Events 2009 More information about events in Europe: europe@mysteryshop.org More information about membership in MSPA Europe: www.mspa-eu.org/join/ |
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Thank you to all participants and speakers, that joined the MSPA Europe conference in Berlin 21-23rd of May 2008. The theme of the conference was "Serving better … Selling more". Experts from the worldwide business of mystery shopping gathered in Berlin to discuss include mystery shopping experts, providers and clients, discussing vital areas of interest to both large and small companies. More than 120 delegates, including members of the Mystery Shopping Providers Association (MSPA) from 38 different countries, met to discuss a range of topics of importance to the industry. 
